Work 03
Job management that works in a lift shaft.
Lift services · Power Apps, offline-first · 2025–26
Field engineers lose signal exactly where the work is. The app takes the job with them, captures checklists and PPM submissions offline, and syncs to the back office when the connection returns. Taken through UAT, into production and through live defect resolution rather than left at demo.
Field engineers lose signal exactly where the work is. A job-management app that depends on a connection stops at the point it is needed.
Decide
The job, its checklists and its PPM submissions had to travel with the engineer offline. The back office would receive the work when the connection returned.
Make
The Power Apps application captures the job, checklists and PPM submissions offline, then syncs them to the back office when signal returns.
Transfer
The application went through UAT, into production and through live defect resolution rather than stopping at a demonstration. The team now runs the software the engineers use each day.